FAQ

Your question is not listed here? Write us an email to feedback@koelnmusik.de or contact the Philharmonie-Hotline 0221. 280 280!

  • Where can I find the latest information on attending a concert during Corona?

  • How do I get to the concert venue?

    To obtain a description, click on the link Route navigation bars.

    Anfahrt
  • Where can I find the programme?

    The Concert Search function in the main menu allows you to display the programmes, according to various criteria.

    Concert search
  • Is there an overview of the whole season?

    As over 400 concerts are staged each season, it is simply not possible to display a complete overview on one single page. However, by using the Concert Search function you can narrow down your search through the vast number of concerts to a more convenient and manageable size. The season concert programme can be ordered online.

    Order online
  • How much are the tickets?

    The ticket prices differ from concert to concert: there is either a standard price or a subdivision in five categories. The particular prices are indicated in the detailed concert description of each concert.

  • Are catering facilities available?

    When the foyer opens, the bars in the Kölner Philharmonie begin serving cold and hot drinks and small snacks prior to the concert and during the intermission. The Philharmonie does not have a restaurant on the premises, although in the immediate proximity of the concert hall there are a wide selection of restaurants and bars.

  • Can I take a look around the Philharmonie?

    Although the number of people wishing to look around the Philharmonie far outnumbers the guided tours on offer, we will always endeavour to meet your wishes if you send an e-mail to feedback@koelnmusik.de We regret that we are only able to provide guided tours through the Philharmonie to groups and not individuals.

  • Can one purchase tickets at reduced prices on the internet?

    Yes: After you have selected the desired concert in the Concert Search box the booking page will open. Here you can click on the required type of discount next to the price group. Please note that only one ticket can be purchased at a discount and that verification of discount entitlement must be presented on admission to the Kölner Philharmonie.

  • What happens if I am late?

    Should you arrive later for a concert, we would ask you to appreciate that we are anxious to avoid any disturbances to the events in progress. Although we shall endeavour to secure you admission as quickly as possible, this may mean, in exceptional cases, that you cannot be admitted to your seat until the intermission.

  • What if there are programme changes?

    Although we try to avoid any changes to the programme, performers/artists and schedules, this sometimes proves impossible. Any changes can be found in the concert search of this website. Please note that changes to the performers/artists, the programme or the schedule do not warrant entitlement to refunds of tickets or subscriptions.

  • Are standing places available?

    In the event of a sell-out, 100 standing places will be available for the majority of concerts. Tickets can be purchased at the Box Office 90 minutes before the concert begins. Each customer is restricted to a maximum of two tickets only.
    Tickets for persons entitled to a reduction (students, trainees, students up to 28 years, holders of Cologne pass and severely handicapped) cost 10 euros. For all others the price of 18 Euro applies. If price group 1 cards have a price of 92 euros or more, the price is 25 euros. There is no entitlement to the provision of a standing room contingent. Advance bookings are not possible.

  • Where can I obtain information on special offers?

    In the section Discovering Music, you will find the latest information on current offers, including concerts in combination with guided tours, introductions and evening dinners, and details of special discounts for subscribers.